Support Services

Senior & Elderly Care & Extra Support Is Provided by Independence Matters

The Care Services Our Seniors Deserve! At Home – When Needed

Independence Matters has partnered with The Poppy Residences to provide home support services seven days a week. They have an office on site with easy access for families and residents.

Independence Matters - Tagline - Where respect, kindness and support matter most.

  • Providing compassionate, engaging, quality home care for seniors and people living with physical limitations or memory loss.
  • Promoting the independence of our clients, and work to support their desire to live in their own home as long as possible.
  • Offering a service unlike any of our competitors, giving truly personalized, flexible home care supports.

Contact Independence Matters today if you have any questions! Call 604-339-6134 or visit the office located on the premises.

Unique Approach

Our flexible, client-centered approach is unique to us. We promote the independence of our clients, advocate for and listen to them, while offering quality, compassionate, and personalized care.

Whether it’s celebrating birthdays, giving hugs when needed, or communicating directly with families to update them on their loved one’s day-to-day life, we provide the little extras that make our connection with our clients special.

Here at Independence Matters, we know that enlisting support services is a big decision, and we aim to put our clients and their families at ease by meeting with them beforehand.
Our consultations are a relaxed, informal way for us to get to know our clients and their families and allow us the opportunity to discuss options and answer any questions. In-Home Support (Extra Help & Care Services) We provide non-medical support for many daily tasks when our clients don’t feel comfortable tackling them on their own. To ensure safety, we’ll either stand by, or assist if that is preferred.

Dementia Care Services

We are dedicated to helping people live well during all stages of Dementia and memory loss. Our goal is to help clients stay at home—an environment they’re comfortable in and familiar with—as long as possible. Our highly-trained Caregivers are knowledgeable and experienced in helping clients who are affected by memory loss and Dementia. We know that coming to terms with this condition is difficult, but we’re determined to make the process easier for both our clients and their families.

Elderly & Senior Companionship

When clients need some one-on-one time, our Caregivers are happy to spend time doing the things they enjoy. Encouraging our clients to live rich, engaging lives is important to us, so we work hard to accommodate most interests.

Shopping & Errands

When clients need a hand with shopping or other errands, our Caregivers are here to either assist, or to pick up and deliver goods to our clients’ homes for them.
We have tried our best to list the most popular related services but the list is really endless with what we can help with here and our amazing clients.


Our Caregivers can accompany clients to and from various appointments, and will even sit in, if requested, in order to advocate for the client while taking notes that will later be provided to the family.

The number of things our experienced and passionate staff can help can really be endless so please reach out today if you would like a detailed overview as we would be happy to share!

Extended Support

We proudly work with external agencies to back-fill services for clients who are covered by benefits. We work with many different types of agencies and services to help provide care services we are authorized to help with. Please reach out to us if you think we could provide any support.

Contact us today if you have any questions! 604-339-6134